Prices and currency:
Price list and invoices are expressed in Euro.
The amount charged on your credit card or on your bank account may vary according to exchange rate or bank commissions.
REBELLE FTC reccomends to consult your bank for detailed information about exchange rates and bank charges in reference to your purchase.
Shipment delivery and order dispatch:
Available items are shipped the day after the order placement. Items ships from ABL PELLETTERIE via Einstein 3/a – Santa Maria di Sala (Venice) 30036 – Italy with Express Courier every day from Monday to Friday.
REBELLE FTC reserves the right to delay a shipment if the order cannot be shipped for reason beyond control. Anyway REBELLE FTC will give the customer prompt notice.
Whenever an order is placed, the customer enstablish a commercial relationship with REBELLE FTC which implies that he/she will accept the delivery of his/her package.
If for any reason the customer will refuse the package or ask to send it back to the sender, all shipping costs charged to REBELLE FTC will be deducted from any refund due to the customer.
Customer should carefully check the package upon delivery order before signing its delivery. If for any reason the package appears tampered or damaged, please either accept with reservation or refuse the package.
In any case please contact promptly our Customer Service in order to allow us to take the appropriate action with the courier.
Items are displayed on the website in the actual availability at the moment of the order placement. Once the order is processed, REBELLE FTC reserves the right to re-confirm product’s availability, to verify the transactions made with credit card and check any further detail about the order fulfillment.
If, for any reason the item could result unavailable or it would be impossible to proceed with fulfilling the order, our Customer Service will promptly notify the customer.
To place an order on www.rebelleftc.com customers must:
Be age over 18.
Have necessary requirements to sign commercially binding contracts.
Have a valid email address.
Have a valid credit card, bank account or Paypal account for payment.
On line items and images:
REBELLE FTC is committed to providing actual images of the products.
REBELLE FTC declines every responsibility if, for any customer’s pc configuration or malfunction, colors would appear slightly different from the original ones.
www.rebelleftc.com is owned by REBELLE FTC srls so images and contents displayed on the website are also owned by REBELLE FTC.
No use of images, texts, documents, fonts and codes is allowed without written authorization from the company.
Every kind of use, transmission, reproduction, modification or re-publication for commercial purposes is strictly forbidden and appropriate lawsuits will be taken against the transgressors.
REBELLE FTC giver information to its customer on its website in order to give them an appropriate service. REBELLE FTC declines any responsibility for eventual technical inaccuracies or typographic errors.
Once brought at our Customer Service’s attention, REBELLE FTC will proceed with immediate correction.
REBELLE FTC reserves the right to make corrections and variations on the website whenever necessary and without giving prior notice.
www.rebelleftc.com is a protected site according to international internet standards, nevertheless REBELLE FTC declines every responsibility for damages, viruses, anomalies that the user may incur during a misuse of the website.
REBELLE FTC reserves the right to make variations and corrections to these Sales Terms whenever necessary and without giving prior notice. We recommend to consult this page periodically so you will be always updated about any variation.
According to applicable law we state that all that regards the use of www.rebelleftc.com is ruled by Italian current law. REBELLE FTC is actually unable to grant that the website contents respects all other countries’ regulations.
Users that may access the website from countries where REBELLE FTC contents are considered illegal must be aware of the legal consequences and sanctions they could be exposed to.
Place of jurisdiction:
Consumer users are granted by Legislative Decree n. 206/2005 so all disputes regarding the access or use of www.rebelleftc.com will be dealt with the consumer court, according to the provisions of the Consumer Code.
For disputes involving Business users, the exclusive court of jurisdiction will be Venice Court.
Credit card: we use a secure SSL system in which customer’s data are directly processed by the credit card institute with a protected and encrypted connection, safe from every kind of abuse. Using this system REBELLE FTC will be unable to see the users’ credit card number.
Paypal: we accept payments made through user’s paypal account. In this case Paypal will process your data, refunding you in case of order cancellation.
Bank transfer: you can pay your purchase with a bank transfer to:
REBELLE FTC srls
Please note your order number and the date of your order’s placement
Customers are allowed to return their purchase within 14 days from when they received the parcel. You can send the request to return your purchase to our customer service and follow the procedure to return the items and ask for a change or a refund.
Return conditions: it must not be used, it has not to be damaged and it still has to have its own tag.
Returns without proper authorization from our Customer Service Department will be not received.